Admissions

Refund Policy

Nexus International School (Singapore)'s Refund Policy aims to protect the interests of its students as well as the School itself. This policy takes into consideration the Council for Private Education’s (CPE) general principles for student protection. It strives to be fair and reasonable in all aspects. 

The policy outlines the various conditions which refund is applicable and it clearly states the refund details of the various fees that the School charges. In addition, it also states the time taken to process refund requests. The refund process is aligned with the policy ensuring that all refunds are processed in a fair and reasonable manner.  


Refund for Withdrawal Due to Non-Delivery of Course

The School will notify the Student within three (3) working days upon knowledge of any of the following:

 
(i) It does not commence the Course on the Course Commencement Date;
 
(ii) It terminates the Course before the Course Commencement Date;  
 
(iii) It does not complete the Course by the Course Completion Date;
 
(iv) It terminates the Course before the Course Completion Date;
 
(v) It has not ensured that the Student meets the course entry or matriculation requirement as set by the organisation stated in Schedule A in the Student Contract within any stipulated timeline set by the Council for Private Education (CPE); or
 
(vi) The Student’s Pass application is rejected by the Immigration and Checkpoints Authority of Singapore (ICA).


The Student should be informed in writing of alternative study arrangements (if any). Upon receiving the School's notification, the Student may withdraw from the Course by submitting a written notice of withdrawal, in which case the Student will be entitled to a refund of all Course Fees and Application Fees (set out in Schedule B in the Student Contract) and Miscellaneous Fees (set out in schedule C in the Student Contract) already paid. However in the case of a withdrawal arising from (vi) the Student's Pass application being rejected by the Immigration and Checkpoint Authority of Singapore (ICA), the Course Fees and the Miscellaneous Fees already paid shall be refunded but the Application Fee shall not be refunded.

Such a refund will be made within seven (7) working days of the School receiving the Student's notice of withdrawal.

Refund for Withdrawal Due to Other Reasons

In order to withdraw from the Course for any reason other than those stated above, the Student must submit a written notice of withdrawal specifying the effective date that the Student intends to withdraw from the school roll. The school roll refers to the School’s database of attending students. Once a Student has been removed from the school roll, he/she will no longer be entitled to attend the Course.

The School will, as soon as reasonably practicable upon receipt of such written notice, arrange for the Student’s removal from the school roll, and refund to the Student an amount of the Course Fees apportioned based on the Refund Table (Schedule D in the Student Contract). For clarity, the refund of Course Fees will be calculated based on the date of the Student’s removal from the school roll, and not the date that the Student submits his/her written notice of withdrawal.
 
The following fees shall not be refunded to the Student:
 

(a) Development Levy, as set out in Schedule B in the Student Contract; and
 
(b) Miscellaneous Fees, as set out in Schedule C in the Student Contract.
 


Any refund of Course Fees will be made within seven (7) working days from the Student’s removal from the school roll.
 

Refund During Cooling-Off Period

The School will provide the Student with a cooling-off period of seven (7) working days after the date that the Student Contract has been signed by both parties.

Notwithstanding Clause 2.2 in the Student Contract, the Student will be refunded all of the Course Fees and Miscellaneous Fees already paid, but not the Application Fee, if the School receives the Student’s written notice of withdrawal within the cooling-off period, even when the notice of withdrawal is received less than fourteen (14) days before the Semester Commencement Date.

Such refund will be made within seven (7) working days of the School receiving the Student’s notice of withdrawal. 


Miscellaneous Fees

Miscellaneous Fees refer to any optional fees which the students pay only when applicable. Such fees are normally collected by the School when the need arises and these fees are non-refundable if the Student withdraws from the Course for any reason pursuant to Clause 2.2 in the Student Contract.
 

Purpose of fee Amount (S$) and when payable
(inclusive of 7% GST)
Re-enrolment fee (for returning students, off-settable against first instalment of tuition fee)
 
S$3,210.00, payable by the end of the first week of Term 4
Registration fee (payable only on initial enrolment and is thus a one-off fee)
 
S$2,354.00
Reimbursement of credit card charges where payment of fees is made via credit card
 
2.5% of the fee payable
Reimbursement of bank charges where payment of fees is made via bank transfer
 
S$20.00 to S$30.00 (dependent on bank charges)
Late payment fee 5% of outstanding fees if payment is not made within 14 days after the scheduled due date(s) in Schedule B.  

Payable at time of payment of Course Fees

The parties agree and acknowledge that this sum represents a genuine pre-estimate of the costs that the School is likely to incur in the event of late payment.
 
Textbooks (depending on Year level) Up to S$500.00 per Year level
 
Replacement of lost Student ID S$10.00 upon submission of replacement form
 
Lost or damaged Library books/course books Price will depend on book value
 
Photocopying/printing S$10.00 per 100 prints above school allocation
 
House T-Shirts S$20.00 per piece
 
Examination fees for IGCSE candidates S$150.00 to S$2,500,00 upon registration for IGCSE examinations
 
Examination fees for IB Diploma candidates S$1,400.00 to S$2,500.00 upon registration for IB Diploma examinations
 
Managebac Account for CAS (IB Diploma candidates)* S$50.00 payable at Year 12
Yearbook S$20.00 per copy
 
Field trips (Local and Overseas) # Up to S$7,000.00 per trip payable prior to trip
 
Co-Curricular Activities (CCAs) Up to S$300.00 per term, payable upon confirmation of participation
 
Student's Pass processing fee - new application and renewal applications
 
S$30.00 per application (payable to Immigration and Checkpoints Authority)
Visa fee S$60.00 to S$90.00 depending on region (payable to Immigration and Checkpoints Authority)
 
Additional English support fee
 
S$2,140.00 per semester (AY2015-2016)
S$2,675.00 per semester (AY2016-2017)

 
* These figures are estimates only and students will be advised of the actual amount applicable to them when invoiced. 
 
# Trips are unlikely to exceed S$2,500, other than targeted opportunities with the IB Diploma Programme. 
 


Refund Table
 
% of the amount of course fees paid in the Schedule B of the Student Contract
(with the exception of the Development Levy and Application Fee)
If written notice of Student's withdrawal is received
100
 
90 calendar days or more before the Semester Commencement Date
50
 
Less that 90 calendar days but more than 14 calendar days before the Semester Commencement Date
0 14 calendar days or less before the Semester Commencement Date or after the Semester Commencement Date

 

 

 


The School conducts a two semester academic year in which each semester comprises two terms. The fees are charges on a per semester basis and are to be paid in advance of the semester commencement. Semester 1 commences in the month of August and Semester 2 starts in January of the year.

If the Student's withdrawal notice is received fourteen (14) calendar days or less before the semester commencement or withdrawal notice is received after the semester has started, there is no refund of the course fee paid for the semester.